Terms Of Use For Lather & Hook
These Terms & Conditions explain the rules and information that apply when browsing our website, purchasing products and using our online services.
1. About These Terms
These Terms & Conditions apply to your use of the Lather & Hook website and any orders placed through our online store. By accessing our website or placing an order, you agree to these terms and conditions.
2. Company Information
Lather & Hook is operated by:
FIRST STEP CONVENIENCE STORES LIMITED
Address:
14 Coronation Buildings,
Gilroy Road,
Merseyside,
Wirral,
England,
CH48 6DP
Email:
support@latherhook.co.uk
Phone:
+44 24 7681 3655
3. Website Use
Customers may use this website for browsing products, placing orders and accessing information provided by Lather & Hook. Users must provide accurate information when submitting order details or contacting our team.
4. Product Information
We aim to ensure product descriptions, images and information displayed on our website are accurate and helpful. Product appearance may vary slightly due to screen settings, product materials and manufacturing differences.
5. Product Availability
All products displayed on our website are subject to availability. Where an item becomes unavailable after an order has been placed, we will contact the customer and provide appropriate information regarding the order.
6. Orders And Acceptance
When a customer places an order, an order request is submitted through our website. Order confirmation does not guarantee acceptance where there are issues relating to product availability, incorrect information or other circumstances requiring review.
7. Prices And Payment
All product prices displayed on our website are shown in British Pounds (£). Prices may change from time to time. Any applicable product price will be the price displayed at the time the order is placed.
8. Delivery Terms
Delivery arrangements are explained in our Shipping Information page. Customers should ensure that delivery details provided during checkout are complete and accurate. Delivery times may vary depending on location, courier availability and circumstances outside our control.
9. Returns And Refunds
Returns and refund requests are handled according to our Refund Policy. Customers should review the refund requirements and contact our team with relevant order information when requesting assistance.
10. Customer Responsibilities
Customers are responsible for providing accurate personal information, delivery details and order information when using our website. Customers should review product information carefully before completing a purchase.
11. Intellectual Property
All website content, including text, images, graphics and design elements, belongs to Lather & Hook or is used with appropriate permission. Website content must not be copied, reproduced or used without authorisation.
12. Website Availability
We aim to maintain reliable access to our website but cannot guarantee that the website will always be available without interruption due to maintenance, technical updates or circumstances outside our control.
13. Limitation Of Responsibility
We are responsible for providing products and services in accordance with applicable requirements. We are not responsible for delays or interruptions caused by events outside our reasonable control.
14. Privacy And Data Protection
Customer information is handled according to our Privacy Policy. Please review our Privacy Policy for details about how information is collected, used and protected.
15. Governing Law
These Terms & Conditions are governed by the laws of England and Wales. Any disputes relating to these terms will be subject to the applicable courts of England and Wales.
16. Contact Us
If you have any questions regarding these Terms & Conditions, please
contact:
Email:
support@latherhook.co.uk
Phone:
+44 24 7681 3655