Protecting Your Personal Information
This Privacy Policy explains how Lather & Hook collects, uses and protects information provided when customers browse our website, place orders or contact our team.
1. Information We Collect
When you use our website, we may collect information required to process orders, provide customer support and maintain website functionality. This may include your name, contact details, delivery information, order details and communication records.
2. How We Use Your Information
Information collected through our website may be used to process orders, arrange delivery, respond to enquiries, provide order updates and improve our website services.
3. Online Orders
When you place an order through our website, we use the information provided to complete your purchase, prepare your order and provide relevant customer assistance.
4. Website Usage Information
We may collect general information about how visitors use our website, such as pages viewed, browser information and website activity. This helps us maintain website performance and improve user experience.
5. Protecting Your Information
We take appropriate steps to protect personal information and maintain reasonable security measures designed to prevent unauthorised access, loss or misuse of customer information.
6. Sharing Information
We only share information where necessary to provide requested services, complete orders, support website operations or comply with applicable legal requirements.
7. Keeping Information
Personal information is retained only for as long as necessary for the purposes it was collected, including fulfilling orders, maintaining records and meeting business requirements.
8. Your Privacy Rights
You may request information about personal data held by us or ask for corrections where information is inaccurate. Requests can be made by contacting our team.
9. Contact Information
If you have questions about this Privacy Policy or how your information
is handled, please contact:
Email:
support@latherhook.co.uk
Phone:
+44 24 7681 3655
Address:
14 Coronation Buildings,
Gilroy Road,
Merseyside,
Wirral,
England,
CH48 6DP